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+ADw-p align+AD0AIg-left+ACIAPgA8-i+AD4APA-b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-I cannot add products to my shopping basket (or Dropped
Baskets)?+ACY-nbsp+ADsAPA-/font+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-3+ACIAPgA8-/font+AD4APA-/b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-This happens occasionally, and is caused by a conflict between internet browser versions, security software, and cookies. This issue mainly occurs when clicking between the www.mvsupply.biz website and our online store. Some brower versions and security software require our online store software to assign a new shopping session ID every time you enter the online store, so whatever was in your basket before you left the online store to go to our website is now gone. Unfortunately, we do not have a current fix for this. Disabling your cookies may work, but changing to another computer is the best solution for now. If you're having this issue, please email or call (800/560-6222) and we'll be glad to process your order.+ADw-/a+AD4APA-/font+AD4APA-/i+AD4APA-/p+AD4
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Out+ACY-quot+ADs error message.+ACY-nbsp+ADs During+ADw-/font+AD4APA-/i+AD4APA-/b+AD4APA-i+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPgA8-b+AD4
checkout, I entered my CC number and clicked the +ACYAIw-39+ADs-continue+ACYAIw-39+ADs button, but
instead of completing my order, the screen went blank and listed this
error message, HELP+ACEAJg-nbsp+ADs +ADw-/b+AD4-Don+ACYAIw-39+ADs-t panic, your order probably went
through fine.+ACY-nbsp+ADs Completing an online credit card transaction is VERY
complicated:+ACY-nbsp+ADs First, our online store software requests
authorization from our CC authorization service, Authorize.Net.+ACY-nbsp+ADs
Authorize.net contacts your credit card issuing bank for credit
availability, security validation and address verification.+ACY-nbsp+ADs Once
Authorize.net receives approval for the charge from your bank, they
process an authorization code and submit it back to our Online Store.+ACY-nbsp+ADs
Our Online Store software then generates email reciepts for the order.+ACY-nbsp+ADs
Most of the time all this takes place within a split second or two, but
every now and then, one link in the authorization process slows down,
and when it does, our Online software generates the +ACY-quot+ADs-Application Times
out+ACY-quot+ADs error message.+ACY-nbsp+ADs If this happens to you, do NOT click your
browser+ACYAIw-39+ADs-s back button and do NOT attempt to place the order again.+ACY-nbsp+ADs
Instead, please simply check your email for your receipt or contact us
to check if the order went through.
+ADw-/font+AD4APA-/i+AD4APA-/p+AD4
+ADw-p align+AD0AIg-left+ACIAPgA8-i+AD4APA-b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-Some product
descriptions end with +ACY-quot+ADs(SO)+ACY-quot+ADs, what does that mean?+ACY-nbsp+ADsAPA-/font+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-3+ACIAPg
+ADw-/font+AD4APA-/b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-SO stands for Special Order,
which means we do not stock that product.+ACY-nbsp+ADs When you purchase a
Special Order product, we order it for you.+ACY-nbsp+ADs Usually, special
orders add an additional 10 to 20 business days to the delivery time.+ACY-nbsp+ADs
You also may see +ACY-quot+ADs-BO+ACY-quot+ADs or (Backordered) after the product description.+ACY-nbsp+ADs
+ACY-quot+ADs-BO+ACY-quot+ADs means the product is +ACY-quot+ADs-backordered+ACY-quot+ADs, which means we usually stock
the item, but we are currently out and are awaiting our order from the
manufacturer.+ACY-nbsp+ADs Once we receive our order we+ACYAIw-39+ADs-ll ship your order
promptly.+ACY-nbsp+ADs If delivery of a special order or backordered product is
time sensitive, call or email before purchasing and we+ACYAIw-39+ADs-ll give you a
delivery date estimate.+ACY-nbsp+ADs Special order products are also
non-returnable, for details, visit
+ADw-a href+AD0AIg-returns.htm+ACIAPg-return policy+ADw-/a+AD4.+ADw-/font+AD4APA-/i+AD4APA-/p+AD4
+ADw-p align+AD0AIg-left+ACIAPgA8-i+AD4APA-b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-How do I add items to
an order I placed at your online store?+ACY-nbsp+ADsAPA-/font+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-3+ACIAPg
+ADw-/font+AD4APA-/b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-Your credit card is authorized
and billed when you checkout.+ACY-nbsp+ADs Once an online order is submitted,
it cannot be modified.+ACY-nbsp+ADs Please review your order carefully,
including your address information and delivery method, before
submitting your online order.+ACY-nbsp+ADs If you have a question, please ask
before placing your online order.+ACY-nbsp+ADs +ADw-/font+AD4APA-/i+AD4APA-/p+AD4
+ADw-p align+AD0AIg-left+ACIAPgA8-i+AD4APA-b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-What+ACYAIw-39+ADs-s the big deal
about clicking the browser back button during checkout?+ACY-nbsp+ADsAPA-/font+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-3+ACIAPg
+ADw-/font+AD4APA-/b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-Well, just clicking the back
button is not really the problem.+ACY-nbsp+ADs After you enter your credit card
info, if you click the +ACY-quot+ADs-Continue+ACY-quot+ADs button, your credit card is authorized
and billed, and your online order is placed (assuming the credit card
transaction is authorized).+ACY-nbsp+ADs The problem is, if you click the
browser back button then click the +ACY-quot+ADs-Continue+ACY-quot+ADs button again, a second
order may be entered.+ACY-nbsp+ADs Occasionally, we get 2 identical orders
placed within just a few seconds or minutes of each other.+ACY-nbsp+ADs We
realize that sometimes, people intentionally place identical orders, but
usually we end up hearing that they intended to place only one order.+ACY-nbsp+ADs
When this happens, we will notify you via email, and ask if you intended
to place two orders or one.+ACY-nbsp+ADs If we do not receive a reply, both
orders will ship.+ACY-nbsp+ADs +ADw-/font+AD4APA-/i+AD4APA-/p+AD4
+ADw-p align+AD0AIg-left+ACIAPgA8-b+AD4APA-i+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-Why was I charged for
shipping, I thought shipping was free?+ADw-/font+AD4APA-/i+AD4APA-/b+AD4APA-i+AD4APA-b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPgAm-nbsp+ADsAPA-/font+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-3+ACIAPg
+ADw-/font+AD4APA-/b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-We do offer Standard Ground
Shipping on online orders over +ACQ-100 which is free (lower 48 only), but
you must select +ACY-quot+ADs-Standard Ground+ACY-quot+ADs shipping during checkout (selection
window is on the same page as credit card type).+ACY-nbsp+ADs We also offer
PRIORITY Ground, UPS Next Day Air and UPS 2nd Day Air shipping.+ACY-nbsp+ADs If
you unintentionally checked out with the wrong type of shipping, NOTIFY
US IMMEDIATELY+ACEAJg-nbsp+ADs (+ADw-a href+AD0AIg-contact+AF8-mvsupply.htm+ACIAPg-MVSupply contact
info+ADw-/a+AD4)+ACY-nbsp+ADs Once your order is processed, shipping charges are
non-refundable.+ACY-nbsp+ADs For shipping details, +ADw-a href+AD0AIg-Shipping.htm+ACIAPg-click
here+ADw-/a+AD4.+ADw-/font+AD4APA-/i+AD4APA-/p+AD4
+ADw-p align+AD0AIg-left+ACIAPgA8-b+AD4APA-i+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-The Online Store
listed the item as +ACY-quot+ADs-in-stock+ACY-quot+ADs, but just as soon as I put it into my
shopping basket+ADw-/font+AD4APA-/i+AD4APA-/b+AD4APA-i+AD4APA-b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg, the
message changed to +ACY-quot+ADs-Sorry, Out-of-Stock+ACY-quot+ADs... Is it in-stock or not?+ACY-nbsp+ADs
+ADw-/font+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-3+ACIAPgAm-nbsp+ADsAPA-/font+AD4APA-/b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-Our
online inventory system is live. If we have (10) of some item in-stock
and you put all (10) into your shopping basket, you can checkout and
purchase those items, but there are none left for anybody else to
purchase.+ACY-nbsp+ADs On a low stock item, if the Online Store allows you to
put it into your shopping basket then we are reserving that item JUST
FOR YOU+ACEAJg-nbsp+ADs If you see the Out-of-Stock message on an item after you
put it into your shopping basket, that means there are no more available
for other purchases.+ACY-nbsp+ADs This live inventory system is great, but it
does have drawbacks, the main one being the situation when customers do
not empty their shopping basket after they decide not to place an order.+ACY-nbsp+ADs
The items left in their shopping basket are unavailable to other
customers until the system automatically deletes expired baskets
(usually within 12 to 24 hours).+ACY-nbsp+ADs We encourage you to browse our
online Store and shop, but PLEASE, if you decide not to place an order,
please remove the items from your shopping basket before leaving the +ADw-/font+AD4
+ADw-a href+AD0AIg-http://www.mvsupply.biz/miva/merchant.mv?Screen+AD0-SFNT+ACY-Store Code+AD0-MS+ACIAPg
+ADw-font face+AD0AIg-Arial+ACI color+AD0AIgAj-003300+ACI size+AD0AIg-2+ACIAPg-MVSupply Online Store+ADw-/font+AD4APA-/a+AD4APA-font face+AD0AIg-Arial+ACI color+AD0AIgAj-003300+ACI size+AD0AIg-2+ACIAPg.+ADw-/font+AD4APA-/i+AD4APA-/p+AD4
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All information contained in this web page+ACY-nbsp+ADs-and all web pages in the MVSupply.biz+ISI
and +ADw-/p+AD4
+ADw-p class+AD0AIg-style5+ACIAPg-MountainViewSupply.com+ISI website and MVSupply.biz Online Store+ISI is protected against unauthorized duplication by the copyright laws of the United States
of +ADw-/p+AD4
+ADw-p class+AD0AIg-style5+ACIAPg-America.+ACY-nbsp+ADs Copying without express written permission is strictly prohibited.+ACY-nbsp+ADs +AKk-2002 - +AKk-2010 MountainView Supply, Inc.+ISI.+ADw-/p+AD4
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