+/v8APAAh-DOCTYPE html PUBLIC +ACI--//W3C//DTD XHTML 1.0 Transitional//EN+ACI +ACI-http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd+ACIAPg +ADw-html dir+AD0AIg-ltr+ACI xmlns+AD0AIg-http://www.w3.org/1999/xhtml+ACIAPg +ADwAIQ--- +ACM-BeginTemplate +ACI-mvstemplate.dwt+ACI --+AD4 +ADw-head+AD4 +ADwAIQ--- +ACM-BeginEditable +ACI-doctitle+ACI --+AD4 +ADw-title+AD4-Online Store FAQ+ACYAIw-39+ADs-s+ADw-/title+AD4 +ADw-meta content+AD0AIg-MountainView Supply, Inc. Online Store Frequently Asked Questions+ACI name+AD0AIg-keywords+ACI /+AD4 +ADw-meta content+AD0AIg-MountainView Supply, Inc. Online Store Frequently Asked Questions+ACI name+AD0AIg-description+ACI /+AD4 +ADw-style type+AD0AIg-text/css+ACIAPg .style7 +AHs font-size: xx-small+ADs font-family: Arial, Helvetica, sans-serif+ADs +AH0 +ADw-/style+AD4 +ADwAIQ--- +ACM-EndEditable --+AD4 +ADw-meta content+AD0AIg-text/html+ADs charset+AD0-UTF-7+ACI http-equiv+AD0AIg-Content-Type+ACI /+AD4 +ADw-link href+AD0AIg-MVStemplate.css+ACI rel+AD0AIg-stylesheet+ACI type+AD0AIg-text/css+ACI /+AD4 +ADw-style type+AD0AIg-text/css+ACIAPg .style1 +AHs line-height: 100+ACUAOw font-family: Arial, Helvetica, sans-serif+ADs font-style: italic+ADs font-size: small+ADs font-weight: bold+ADs margin-top: 5px+ADs margin-bottom: 5px+ADs +AH0 .style2 +AHs line-height: 100+ACUAOw font-family: Arial, Helvetica, sans-serif+ADs font-style: italic+ADs font-size: +ADs font-weight: bold+ADs margin-top: 5px+ADs margin-bottom: 5px+ADs text-align: center+ADs +AH0 .style3 +AHs border-width: 0px+ADs +AH0 .style4 +AHs line-height: 100+ACUAOw font-family: Copperplate Gothic Bold, Arial, Helvetica+ADs font-size: xx-large+ADs font-weight: bold+ADs margin-top: 5px+ADs margin-bottom: 10px+ADs text-align: center+ADs +AH0 .style5 +AHs line-height: 100+ACUAOw font-family: Arial, Helvetica, sans-serif+ADs font-style: italic+ADs font-size: xx-small+ADs margin-top: 5px+ADs margin-bottom: 5px+ADs text-align: center+ADs +AH0 a +AHs color: +ACM-003300+ADs +AH0 a:visited +AHs color: +ACM-800000+ADs +AH0 a:active +AHs color: +ACM-003300+ADs +AH0 a:hover +AHs color: +ACM-0000FF+ADs +AH0 .style6 +AHs line-height: 100+ACUAOw font-family: Arial, Helvetica, sans-serif+ADs font-style: italic+ADs font-size: +ADs font-weight: bold+ADs margin-top: 5px+ADs margin-bottom: 5px+ADs text-align: left+ADs +AH0 +ADw-/style+AD4 +ADw-/head+AD4 +ADw-body style+AD0AIg-background-image: url('exptextb.jpg')+ADs background-attachment: fixed+ADs color: +ACM-003300+ADsAIgA+ +ADw-div id+AD0AIg-masthead+ACIAPg +ADw-p class+AD0AIg-style4+ACIAPgA8-strong+AD4APA-a href+AD0AIg-http://www.mvsupply.biz/index.htm+ACIAPg-MountainView Supply, Inc.+ADw-/a+AD4APA-/strong+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style2+ACIAPgAm-nbsp+ADsAPA-/p+AD4 +ADw-p class+AD0AIg-style2+ACIAPgA8-a href+AD0AIg-http://www.mvsupply.biz/manabloc.htm+ACIAPg-Manabloc+ISI Plumbing System+ADw-/a+AD4AJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAPA-a href+AD0AIg-http://www.mvsupply.biz/hydronic+AF8-heat.htm+ACIAPg-Hydronic Radiant Floor Heat Systems (HRFH)+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style2+ACIAPgAm-nbsp+ADsAPA-/p+AD4 +ADw-p class+AD0AIg-style2+ACIAPgA8-a href+AD0AIg-http://www.mvsupply.biz/vanex+AF8-tubing.htm+ACIAPg-ViegaPex +ACY-amp+ADs Mr. Pex Oxygen Barrier Pex Tubing+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style2+ACIAPgAm-nbsp+ADsAPA-/p+AD4 +ADw-p class+AD0AIg-style2+ACIAPgA8-a href+AD0AIg-http://www.mvsupply.biz/contact+AF8-mvsupply.htm+ACIAPg-1.800.560.6222+ADw-/a+AD4AJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAPA-a href+AD0AIg-mailto:sales+AEA-mvsupply.biz+ACIAPg-sales+AEA-mvsupply.biz+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style2+ACIAPgAm-nbsp+ADsAPA-/p+AD4 +ADw-/div+AD4 +ADw-div id+AD0AIg-container+ACIAPg +ADw-div id+AD0AIg-left+AF8-col+ACIAPg +ADw-table border+AD0AIg-0+ACI cellpadding+AD0AIg-0+ACI cellspacing+AD0AIg-0+ACI dir+AD0AIg-ltr+ACI width+AD0AIg-100+ACUAIg style+AD0AIg-height: 150+ACUAIgA+ +ADw-tr+AD4 +ADw-td valign+AD0AIg-top+ACI style+AD0AIg-height: 150+ACUAOw width: 1+ACUAOwAiAD4 +ADw-p+AD4 +ADw-img alt+AD0AIg-ManablocRough-In+ACI height+AD0AIg-154+ACI src+AD0AIg-ManablocInstall.jpg+ACI width+AD0AIg-175+ACI /+AD4AJg-nbsp+ADsAPA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAPA-strong+AD4-Links:+ADw-/strong+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAPA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAPA-a href+AD0AIg-http://www.mvsupply.biz/index.htm+ACIAPg-MVSupply Home Page+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAPA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAPA-a href+AD0AIg-http://www.mvsupply.biz/miva/merchant.mvc?Screen+AD0-SFNT+ACY-amp+ADs-amp+ADs-amp+ADs-Store Code+AD0-MS+ACIAPg-MVSupply Online Store+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz/miva/merchant.mvc?Screen+AD0-PLST+ACY-amp+ADs-amp+ADs-Store Code+AD0-MS+ACIAPg-Store Product List+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz/miva/merchant.mvc?Screen+AD0-SRCH+ACY-amp+ADs-amp+ADs-Store Code+AD0-MS+ACIAPg-Store Search+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz/miva/merchant.mvc?Screen+AD0-BASK+ACY-amp+ADs-amp+ADs-Store+AF8-Code+AD0-MS+ACIAPg-Basket Contents+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-https://www.mvsupply.biz/miva/merchant.mvc?Screen+AD0-LOGN+ACY-amp+ADs-amp+ADs-Store+AF8-Code+AD0-MS+ACIAPg-Store Login+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz/online+AF8-store+AF8-faq's.htm+ACIAPg-Online Store FAQ+ACYAIw-39+ADs-s+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAPA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAPA-a href+AD0AIg-http://www.mvsupply.biz/hydronic+AF8-heat.htm+ACIAPg-HRFH Products+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz/radiant+AF8-heat+AF8-design+AF8-guide.htm+ACIAPg-HRFH Design Guide+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz/hrh+AF8-manifolds.htm+ACIAPg-HRFH Manifolds+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz/radiant+AF8-heat+AF8-packages.htm+ACIAPg-HRFH Packages+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz/radiant+AF8-slab+AF8-rough-in+AF8-packs.htm+ACIAPg-Slab Rough-In Packs+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz/hrh+AF8-faq's.htm+ACIAPg-HRFH FAQ's+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAPA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAPA-a href+AD0AIg-http://www.mvsupply.biz/manabloc.htm+ACIAPg-Manabloc System+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz/manabloc+AF8-fittings.htm+ACIAPg-Manabloc Fittings+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz/Manabloc+AF8-Packages.htm+ACIAPg-Manabloc Packages (Std.)+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz/manabloc+AF8-packages(half only).htm+ACIAPg-Manabloc Pkgs (1/2+ACI-Only)+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz/manabloc+AF8-faq's.htm+ACIAPg-Manabloc FAQ's+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAPA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAPA-a href+AD0AIg-http://www.mvsupply.biz/vanex+AF8-tubing.htm+ACIAPg-Pex/Barrier Pex Tubing+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAPA-a href+AD0AIg-http://www.mvsupply.biz/crimp+AF8-tools.htm+ACIAPg-Crimp Tools+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz/crimp+AF8-tool+AF8-rental.htm+ACIAPg-Crimp Tool Rental+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAPA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAPA-a href+AD0AIg-http://www.mvsupply.biz/water+AF8-filters.htm+ACIAPg-Honeywell Sediment Filters+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAPA-a href+AD0AIg-http://www.mvsupply.biz/miva/merchant.mvc?Screen+AD0-CTGY+ACY-amp+ADs-Store+AF8-Code+AD0-MS+ACY-amp+ADs-Category+AF8-Code+AD0-PR+ACIAPg-Honeywell Pres. Regulators+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAPA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAPA-a href+AD0AIg-http://www.mvsupply.biz/contact+AF8-mvsupply.htm+ACIAPg-Contact MVSupply+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz/Shipping.htm+ACIAPg-Shipping Information+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz/returns.htm+ACIAPg-Return Policy+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz/Technical+AF8-Support.htm+ACIAPg-Tech Support+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz//installation photo's.htm+ACIAPg-Installation Photo+ACYAIw-39+ADs-s+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAJg-nbsp+ADs +ADw-a href+AD0AIg-http://www.mvsupply.biz/links.htm+ACIAPg-Links+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style1+ACIAPgAm-nbsp+ADsAPA-/p+AD4 +ADw-p class+AD0AIg-style6+ACIAPgAm-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADs +ADw-img alt+AD0AIgAi height+AD0AIg-33+ACI src+AD0AIg-VISAlogo.gif+ACI width+AD0AIg-51+ACI /+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style6+ACIAPgAm-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADs +ADw-img alt+AD0AIgAi height+AD0AIg-32+ACI src+AD0AIg-mc060a.gif+ACI width+AD0AIg-51+ACI /+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style6+ACIAPgAm-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADs +ADw-img alt+AD0AIgAi height+AD0AIg-31+ACI src+AD0AIg-discover.gif+ACI width+AD0AIg-51+ACI /+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style6+ACIAPgAm-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADs +ADw-img alt+AD0AIgAi height+AD0AIg-37+ACI src+AD0AIg-americanexpress.jpg+ACI width+AD0AIg-51+ACI /+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style6+ACIAPgAm-nbsp+ADsAPA-/p+AD4 +ADw-p class+AD0AIg-style6+ACIAPgAm-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAPA-a href+AD0AIg-http://www.radiantpanelassociation.org+ACIAPgA8-img alt+AD0AIgAi height+AD0AIg-136+ACI src+AD0AIg-left.h1.jpg+ACI width+AD0AIg-125+ACI class+AD0AIg-style3+ACI /+AD4APA-/a+AD4APA-/p+AD4 +ADw-/td+AD4 +ADw-/tr+AD4 +ADw-/table+AD4 +ADw-/div+AD4 +ADw-div id+AD0AIg-page+AF8-content+ACIAPg +ADwAIQ--- +ACM-BeginEditable +ACI-body+ACI --+AD4 +ADw-p class+AD0AIg-style6+ACIAPgAm-nbsp+ADsAPA-/p+AD4 +ADw-p class+AD0AIg-style6+ACIAPg-MVSupply Online Store FAQ+ACYAIw-39+ADs-s (frequently asked questions)+ADw-/p+AD4 +ADw-p class+AD0AIg-style6+ACIAPgAm-nbsp+ADsAPA-/p+AD4 +ADw-table dir+AD0AIg-ltr+ACI cellSpacing+AD0AIg-0+ACI cellPadding+AD0AIg-0+ACI width+AD0AIg-100+ACUAIg border+AD0AIg-0+ACIAPg +ADw-tr+AD4 +ADw-td vAlign+AD0AIg-top+ACIAPg +ADw-p align+AD0AIg-left+ACIAPgA8-i+AD4APA-b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-I cannot add products to my shopping basket (or Dropped Baskets)?+ACY-nbsp+ADsAPA-/font+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-3+ACIAPgA8-/font+AD4APA-/b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-This happens occasionally, and is caused by a conflict between internet browser versions, security software, and cookies. This issue mainly occurs when clicking between the www.mvsupply.biz website and our online store. Some brower versions and security software require our online store software to assign a new shopping session ID every time you enter the online store, so whatever was in your basket before you left the online store to go to our website is now gone. Unfortunately, we do not have a current fix for this. Disabling your cookies may work, but changing to another computer is the best solution for now. If you're having this issue, please email or call (800/560-6222) and we'll be glad to process your order.+ADw-/a+AD4APA-/font+AD4APA-/i+AD4APA-/p+AD4 +ADw-p align+AD0AIg-left+ACIAPgA8-b+AD4APA-i+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPgAm-quot+ADs-Application Timed Out+ACY-quot+ADs error message.+ACY-nbsp+ADs During+ADw-/font+AD4APA-/i+AD4APA-/b+AD4APA-i+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPgA8-b+AD4 checkout, I entered my CC number and clicked the +ACYAIw-39+ADs-continue+ACYAIw-39+ADs button, but instead of completing my order, the screen went blank and listed this error message, HELP+ACEAJg-nbsp+ADs +ADw-/b+AD4-Don+ACYAIw-39+ADs-t panic, your order probably went through fine.+ACY-nbsp+ADs Completing an online credit card transaction is VERY complicated:+ACY-nbsp+ADs First, our online store software requests authorization from our CC authorization service, Authorize.Net.+ACY-nbsp+ADs Authorize.net contacts your credit card issuing bank for credit availability, security validation and address verification.+ACY-nbsp+ADs Once Authorize.net receives approval for the charge from your bank, they process an authorization code and submit it back to our Online Store.+ACY-nbsp+ADs Our Online Store software then generates email reciepts for the order.+ACY-nbsp+ADs Most of the time all this takes place within a split second or two, but every now and then, one link in the authorization process slows down, and when it does, our Online software generates the +ACY-quot+ADs-Application Times out+ACY-quot+ADs error message.+ACY-nbsp+ADs If this happens to you, do NOT click your browser+ACYAIw-39+ADs-s back button and do NOT attempt to place the order again.+ACY-nbsp+ADs Instead, please simply check your email for your receipt or contact us to check if the order went through. +ADw-/font+AD4APA-/i+AD4APA-/p+AD4 +ADw-p align+AD0AIg-left+ACIAPgA8-i+AD4APA-b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-Some product descriptions end with +ACY-quot+ADs(SO)+ACY-quot+ADs, what does that mean?+ACY-nbsp+ADsAPA-/font+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-3+ACIAPg +ADw-/font+AD4APA-/b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-SO stands for Special Order, which means we do not stock that product.+ACY-nbsp+ADs When you purchase a Special Order product, we order it for you.+ACY-nbsp+ADs Usually, special orders add an additional 10 to 20 business days to the delivery time.+ACY-nbsp+ADs You also may see +ACY-quot+ADs-BO+ACY-quot+ADs or (Backordered) after the product description.+ACY-nbsp+ADs +ACY-quot+ADs-BO+ACY-quot+ADs means the product is +ACY-quot+ADs-backordered+ACY-quot+ADs, which means we usually stock the item, but we are currently out and are awaiting our order from the manufacturer.+ACY-nbsp+ADs Once we receive our order we+ACYAIw-39+ADs-ll ship your order promptly.+ACY-nbsp+ADs If delivery of a special order or backordered product is time sensitive, call or email before purchasing and we+ACYAIw-39+ADs-ll give you a delivery date estimate.+ACY-nbsp+ADs Special order products are also non-returnable, for details, visit +ADw-a href+AD0AIg-returns.htm+ACIAPg-return policy+ADw-/a+AD4.+ADw-/font+AD4APA-/i+AD4APA-/p+AD4 +ADw-p align+AD0AIg-left+ACIAPgA8-i+AD4APA-b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-How do I add items to an order I placed at your online store?+ACY-nbsp+ADsAPA-/font+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-3+ACIAPg +ADw-/font+AD4APA-/b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-Your credit card is authorized and billed when you checkout.+ACY-nbsp+ADs Once an online order is submitted, it cannot be modified.+ACY-nbsp+ADs Please review your order carefully, including your address information and delivery method, before submitting your online order.+ACY-nbsp+ADs If you have a question, please ask before placing your online order.+ACY-nbsp+ADs +ADw-/font+AD4APA-/i+AD4APA-/p+AD4 +ADw-p align+AD0AIg-left+ACIAPgA8-i+AD4APA-b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-What+ACYAIw-39+ADs-s the big deal about clicking the browser back button during checkout?+ACY-nbsp+ADsAPA-/font+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-3+ACIAPg +ADw-/font+AD4APA-/b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-Well, just clicking the back button is not really the problem.+ACY-nbsp+ADs After you enter your credit card info, if you click the +ACY-quot+ADs-Continue+ACY-quot+ADs button, your credit card is authorized and billed, and your online order is placed (assuming the credit card transaction is authorized).+ACY-nbsp+ADs The problem is, if you click the browser back button then click the +ACY-quot+ADs-Continue+ACY-quot+ADs button again, a second order may be entered.+ACY-nbsp+ADs Occasionally, we get 2 identical orders placed within just a few seconds or minutes of each other.+ACY-nbsp+ADs We realize that sometimes, people intentionally place identical orders, but usually we end up hearing that they intended to place only one order.+ACY-nbsp+ADs When this happens, we will notify you via email, and ask if you intended to place two orders or one.+ACY-nbsp+ADs If we do not receive a reply, both orders will ship.+ACY-nbsp+ADs +ADw-/font+AD4APA-/i+AD4APA-/p+AD4 +ADw-p align+AD0AIg-left+ACIAPgA8-b+AD4APA-i+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-Why was I charged for shipping, I thought shipping was free?+ADw-/font+AD4APA-/i+AD4APA-/b+AD4APA-i+AD4APA-b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPgAm-nbsp+ADsAPA-/font+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-3+ACIAPg +ADw-/font+AD4APA-/b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-We do offer Standard Ground Shipping on online orders over +ACQ-100 which is free (lower 48 only), but you must select +ACY-quot+ADs-Standard Ground+ACY-quot+ADs shipping during checkout (selection window is on the same page as credit card type).+ACY-nbsp+ADs We also offer PRIORITY Ground, UPS Next Day Air and UPS 2nd Day Air shipping.+ACY-nbsp+ADs If you unintentionally checked out with the wrong type of shipping, NOTIFY US IMMEDIATELY+ACEAJg-nbsp+ADs (+ADw-a href+AD0AIg-contact+AF8-mvsupply.htm+ACIAPg-MVSupply contact info+ADw-/a+AD4)+ACY-nbsp+ADs Once your order is processed, shipping charges are non-refundable.+ACY-nbsp+ADs For shipping details, +ADw-a href+AD0AIg-Shipping.htm+ACIAPg-click here+ADw-/a+AD4.+ADw-/font+AD4APA-/i+AD4APA-/p+AD4 +ADw-p align+AD0AIg-left+ACIAPgA8-b+AD4APA-i+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-The Online Store listed the item as +ACY-quot+ADs-in-stock+ACY-quot+ADs, but just as soon as I put it into my shopping basket+ADw-/font+AD4APA-/i+AD4APA-/b+AD4APA-i+AD4APA-b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg, the message changed to +ACY-quot+ADs-Sorry, Out-of-Stock+ACY-quot+ADs... Is it in-stock or not?+ACY-nbsp+ADs +ADw-/font+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-3+ACIAPgAm-nbsp+ADsAPA-/font+AD4APA-/b+AD4APA-font face+AD0AIg-Arial+ACI size+AD0AIg-2+ACIAPg-Our online inventory system is live. If we have (10) of some item in-stock and you put all (10) into your shopping basket, you can checkout and purchase those items, but there are none left for anybody else to purchase.+ACY-nbsp+ADs On a low stock item, if the Online Store allows you to put it into your shopping basket then we are reserving that item JUST FOR YOU+ACEAJg-nbsp+ADs If you see the Out-of-Stock message on an item after you put it into your shopping basket, that means there are no more available for other purchases.+ACY-nbsp+ADs This live inventory system is great, but it does have drawbacks, the main one being the situation when customers do not empty their shopping basket after they decide not to place an order.+ACY-nbsp+ADs The items left in their shopping basket are unavailable to other customers until the system automatically deletes expired baskets (usually within 12 to 24 hours).+ACY-nbsp+ADs We encourage you to browse our online Store and shop, but PLEASE, if you decide not to place an order, please remove the items from your shopping basket before leaving the +ADw-/font+AD4 +ADw-a href+AD0AIg-http://www.mvsupply.biz/miva/merchant.mv?Screen+AD0-SFNT+ACY-Store Code+AD0-MS+ACIAPg +ADw-font face+AD0AIg-Arial+ACI color+AD0AIgAj-003300+ACI size+AD0AIg-2+ACIAPg-MVSupply Online Store+ADw-/font+AD4APA-/a+AD4APA-font face+AD0AIg-Arial+ACI color+AD0AIgAj-003300+ACI size+AD0AIg-2+ACIAPg.+ADw-/font+AD4APA-/i+AD4APA-/p+AD4 +ADw-p align+AD0AIg-left+ACI class+AD0AIg-style7+ACIAPg-Updated 06/27/2010+ADw-/td+AD4 +ADw-/tr+AD4 +ADw-/table+AD4 +ADwAIQ--- +ACM-EndEditable --+AD4 +ADw-/div+AD4 +ADw-/div+AD4 +ADw-div id+AD0AIg-footer+ACIAPg +ADw-table border+AD0AIg-0+ACI cellpadding+AD0AIg-0+ACI cellspacing+AD0AIg-0+ACI width+AD0AIg-100+ACUAIg style+AD0AIg-height: 150+ACUAIgA+ +ADw-tr+AD4 +ADw-td+AD4 +ADw-p class+AD0AIg-style2+ACIAPgA8-a href+AD0AIg-http://www.mvsupply.biz/contact+AF8-mvsupply.htm+ACIAPg-1.800.560.6222+ADw-/a+AD4AJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADsAJg-nbsp+ADs +ACY-nbsp+ADsAJg-nbsp+ADsAPA-a href+AD0AIg-mailto:sales+AEA-mvsupply.biz+ACIAPg-sales+AEA-mvsupply.biz+ADw-/a+AD4APA-/p+AD4 +ADw-p class+AD0AIg-style2+ACIAPgAm-nbsp+ADsAPA-/p+AD4 +ADw-p class+AD0AIg-style5+ACIAPgAm-quot+ADs-Manabloc+ACY-quot+ADs and +ACY-quot+ADs-ViegaPex+ACY-quot+ADs are registered trademarks of Viega LLC.+ACY-nbsp+ADsAJg-nbsp+ADs All information contained in this web page+ACY-nbsp+ADs-and all web pages in the MVSupply.biz+ISI and +ADw-/p+AD4 +ADw-p class+AD0AIg-style5+ACIAPg-MountainViewSupply.com+ISI website and MVSupply.biz Online Store+ISI is protected against unauthorized duplication by the copyright laws of the United States of +ADw-/p+AD4 +ADw-p class+AD0AIg-style5+ACIAPg-America.+ACY-nbsp+ADs Copying without express written permission is strictly prohibited.+ACY-nbsp+ADs +AKk-2002 - +AKk-2010 MountainView Supply, Inc.+ISI.+ADw-/p+AD4 +ADw-p class+AD0AIg-style5+ACIAPgAm-nbsp+ADs-All rights reserved by MountainView Supply, Inc.+ISI, incorporated in wild, wonderful, West Virginia, USA+ADw-/p+AD4 +ADw-/td+AD4 +ADw-/tr+AD4 +ADw-/table+AD4 +ADw-/div+AD4 +ADw-/body+AD4 +ADwAIQ--- +ACM-EndTemplate --+AD4 +ADw-/html+AD4