PRIORITY Ground shipping is available on most orders (additional cost).  PRIORITY Ground shipping is a premium service that provides expedited order processing.  PRIORITY Ground orders use the same shipping method as Std. Ground orders (see details below), the difference is PRIORITY Ground orders are processed and shipped immediately (or ASAP for after hours orders).  In-stock PRIORITY Ground orders are shipped within 1 business day (usually the same day if your order is placed before Noon eastern, Mon - Fri).  If your PRIORITY Ground order contains both in-stock and non-stock items, we split-ship the in-stock items and ship the remainder of your order as soon as we receive the non-stock item(s).  To avoid shipping delays and additional shipping charges, please double check your shipping address before completing your online order.

Free Standard Ground shipping is available on most orders over $100, shipped within the lower 48 (limited time offer, rentals excluded).  Flat $8.95 Standard Ground shipping/handling charge for orders under $100.  In-stock Standard Ground orders ship-out within 3 business days (usually within 2).  To avoid shipping delays and additional shipping charges, please double check your shipping address before completing your online order.

Next Day Air, 2nd Day Air and 3 Day Select shipping is available for most in-stock orders.  If you select Next Day Air, 2nd Day Air or 3 Day Select shipping, your in-stock order will be shipped within 1 business day (usually the same day if your order is placed before Noon eastern, Mon thru Fri).  Saturday, Sunday and/or holiday delivery is NOT available.  If your Air or Select order requires a split-shipment, the backordered products will ship via Standard Ground.  To avoid shipping delays and additional shipping charges, please double check your shipping address before completing your online order.

Split-Shipments - We ship complete Standard Ground orders in one shipment.  If part of your order is out-of-stock, we will hold your order until we can ship the complete order.  If you would like to request a split-shipment, email us at cs@mvsupply.biz and we will calculate the additional shipping charge and email you for payment authorization.  To expedite orders containing out-of-stock or special order items, we recommend placing two orders, one for the in-stock items and a separate order for out-of-stock or special order items.

Orders are shipped via UPS, United States Postal Service or Common Carrier (LTL Freight).       

Please Note:  Some large tubing shipments may be shipped via LTL truck freight (common carrier) which will require unloading at the final delivery destination (customers are responsible for unloading LTL truck freight shipments). 

Delivery Time - In-stock Std Ground orders usually ship-out within 2 to 3 business days.  In-stock PRIORITY orders usually ship-out within 1 business day.  All in-stock orders ship from West Virginia.  For total delivery time, add shipping transit time:  Transit time to West Virginia is usually 1 business day, the South coast, East coast and Mid-America is usually 2 to 3 business days... West coast, usually 4 to 6 business days.  If you provide your email address, you will receive a tracking email (if available) when your order ships.

Special orders for non-stock items are authorized and billed at checkout.  Special orders are non-refundable and usually require an additional 2 to 3 weeks to ship-out.

Packages are shipped in perfect condition.  Inspect your shipment immediately upon receipt.  .If you receive a damaged package, concealed or otherwise (or an incorrect package), note the issue on the delivery slip (if applicable) and notify the shipper for a damage claim.  Then, email us with the details (cs@mvsupply.biz) and we will initiate a damage claim with the shipping company.  If any items are missing from your shipment, contact us immediately at cs@mvsupply.biz to file a shipping shortage claim.  Then, fax us a copy of the packing slip (included with your order) with the missing items noted on the packing list.  Save all boxes and packing material for.  Shipping shortage claims must be within (3) business days of the delivery date.  If you require immediate replacement for the lost or damaged products, you may purchase them at the MVSupply online store.  

Sales tax is billed for all orders shipped to West Virginia.  Buyers in other states agree that they are responsible for any applicable state and local taxes.  For more information, contact your local taxing authority and/or your Secretary of State.

Alaska/Hawaii - PLEASE NOTE: Std Ground is NOT available for shipments to AK and HI.  Orders to Alaska and Hawaii are shipped UPS Next Day Air or 2nd Day Air or PRIORITY Ground (via USPS).  The Online Store shipping software calculates shipping cost based on actual weight, not dimensional weight, therefore the online shipping cost for some oversize packages (mainly tubing coils) shipped to AK and HI is NOT correct.  After your order is processed, we will notify you if an additional shipping charge is required.

Canadian and International Customers - For export broker orders, please submit your international order directly to your U.S. export broker for forwarding to us.   Your export broker must be located within the continental U.S.  Payment in US funds is required prior to shipping.  Payment may be made by a U.S. certified check or direct wire transfer.  We will ship your order to your U.S. export broker.  For direct export orders, please call (304) 254-9786 or email us at sales@mvsupply.biz for more information (including wiring instructions). 

Note:  Shipping charges are non-refundable, see return policy.